Senior Administrator Full Time

Youth Focus has excitedly been named lead agency for headspace Manjimup!
To get this unique opportunity going, we are recruiting for a Senior Administrator to support the establishment and operations of our new Centre located in and supporting the Warren-Blackwood region.

Full-time, permanent position
Exciting opportunity to work alongside community and a national brand to make a real impact
Commencing December 2025 (or sooner if available)
About Us
Youth Focus is a for-purpose organisation that creates brighter futures for young people in WA by offering a range of no-cost mental health services. Established in 1994, Youth Focus delivers innovative and accessible mental health services and programs across WA to help young people aged 12 to 25. A key component of this is our role as the lead agency for five headspace Centres, including headspace Manjimup Centre.

About the Role
Reporting to the Centre Manager, this position is entrusted to:

Coordinate and project manage approved establishment tasks for the centre, including coordinating trades and assets
Provide a safe, welcoming and youth-friendly welcome to all young people and stakeholders accessing our centre
Manage incoming telephone calls, emails and general reception duties in a professional and effective manner
Scheduling of appointments including redirection of referrals when suitable, managing cancellations, and timely data entry of client information into organisational databases
Provide administrative support to the Centre Manager including scheduling meetings, preparation of reporting, and other admin duties
Develop and maintain admin processes for the centre and manage necessary stakeholder relationships to support day-to-day operations
Provide support to other reception/admin staff, including ensuring adequate training and suitable allocation of duties
About You
To be considered for this position, applicants will have:

Demonstrated (4 years+) experience in the health sector, office management or a senior administrative position
Excellent interpersonal skills, including the ability to engage with young people, vulnerable groups, and diverse stakeholders
Strong understanding of administrative and quality improvement processes and the ability to document policies, forms, and processes.
Demonstrated experience and expertise with Microsoft Suite and Outlook, with capacity to learn new programs as needed
Strong understanding of supplier/contract management and financial reporting
A strong understanding of privacy and confidentiality within a healthcare setting
Excellent written and verbal communication skills.
Highly developed organisation and time management skills with capacity to work autonomously when needed
Driver’s Licence with capacity to travel for work when needed
Willingness to work outside of standard hours when needed
To successfully become part of our team, it is just as important to align with our values as it is to meet our selection criteria. Our values are part of who we are and are demonstrated in the way we work every day.

What we offer
Youth Focus is a recognised Inclusive Employer (DCA 2023/2024)
Salary packaging commensurate to an NFP – up to $18,550 pa
Additional remote area FBT benefits available for eligible staff
Generous paid parental leave (up to 13 weeks) and long service leave (up to 12 weeks)
Additional annual leave, and other leave offerings (including gifted Christmas leave)
Access to ongoing professional development opportunities
An opportunity to make your mark and impact on a new youth mental health service!
Applications
Please send through your CV and Cover Letter that addresses the selection criteria detailed under the section “About You”.

Closing date for applications: 5.00pm, Friday 5 December 2025

PLEASE NOTE:

Appointment to the role is subject to the successful candidate meeting all compliance requirements, including a satisfactory National Police Clearance and Working with Children Check
Shortlisting will commence immediately, and the role may close earlier than the date mentioned above if we find a suitable candidate
For further information or a confidential discussion about the position please contact Human Resources on 08 6266 4333

Youth Focus is committed to ensuring every individual that interacts with us feels safe and is able to bring their whole selves, being welcomed with equity, dignity and respect. In doing so, we understand that we must first include, listen, and reflect in order to build trust, connect, and partner. We celebrate individuality and are guided by the stories and journeys of the communities in which we live and work. Everyone is welcome at Youth Focus.