Log In
Sign Up
About the role
To oversee and manage the rating functions of the Shire in accordance with relevant legislation, ensuring timely, accurate and efficient billing, collection, and reconciliation of rates and charges. The role also provides support to Customer Service staff and contributes to financial reporting and strategic revenue forecasting.
Key responsibilities
- Manage the end-to-end rating cycle including property database maintenance, rate modelling, billing, pensioner/senior concessions, instalment & direct debit plans
- Ensure compliance with the Local Government Act 1995, Valuation of Land Act 1978, and relevant regulations
- Prepare and issue interim rates, final notices, instalments and reminder notices
- Liaise with Landgate, the Office of State Revenue, and other relevant agencies regarding valuations, ownership changes and pensioner/senior concessions
- Administer rates recovery processes, including liaison with debt recovery agents, and recommend legal action where necessary
- Perform reconciliations of the rates ledger to the general ledger
- Contribute to budget preparation, including rate revenue estimates and modelling of rate increases
- Respond to complex customer enquiries relating to rates and valuations
- Maintain accurate and up-to-date records in the property/rating database
- Identify opportunities for process efficiencies and service improvements
About you
- Demonstrated experience in local government rates, property and finance functions
- Knowledge of Local Government Rating principles and practices
- Knowledge and experience in Local Government legislation and relevant regulations
- Knowledge of rating legislation and statutory requirements in WA
- High-level skills in using local government financial software systems
- Strong analytical and problem-solving abilities
- Highly developed interpersonal skills
- Excellent interpersonal and customer service skills
- Strong written communication and report writing skills
- Strong Microsoft Excel skills
