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About the role
To oversee and manage the rating functions of the Shire in accordance with relevant legislation, ensuring timely, accurate and efficient billing, collection, and reconciliation of rates and charges. The role also provides support to Customer Service staff and contributes to financial reporting and strategic revenue forecasting.
Key responsibilities
Manage the end-to-end rating cycle including property database maintenance, rate modelling, billing, pensioner/senior concessions, instalment & direct debit plans
Ensure compliance with the Local Government Act 1995, Valuation of Land Act 1978, and relevant regulations
Prepare and issue interim rates, final notices, instalments and reminder notices
Liaise with Landgate, the Office of State Revenue, and other relevant agencies regarding valuations, ownership changes and pensioner/senior concessions
Administer rates recovery processes, including liaison with debt recovery agents, and recommend legal action where necessary
Perform reconciliations of the rates ledger to the general ledger
Contribute to budget preparation, including rate revenue estimates and modelling of rate increases
Respond to complex customer enquiries relating to rates and valuations
Maintain accurate and up-to-date records in the property/rating database
Identify opportunities for process efficiencies and service improvements
About you
Demonstrated experience in local government rates, property and finance functions
Knowledge of Local Government Rating principles and practices
Knowledge and experience in Local Government legislation and relevant regulations
Knowledge of rating legislation and statutory requirements in WA
High-level skills in using local government financial software systems
Strong analytical and problem-solving abilities
Highly developed interpersonal skills
Excellent interpersonal and customer service skills
Strong written communication and report writing skills
Strong Microsoft Excel skills
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years’ experience do you have as a Revenue Officer?
How much notice are you required to give your current employer?
